Frequently Asked Questions

1. General questions

You can check your order status by login to your account by your registered email address OR you can contact us on our Email at [email protected]

You cannot change your order once it is dispatched.

2.Payment

We accept two mode of payment.
1) Cash on delivery
2) Prepaid (via Visa, MasterCard Debit/ credit card, net banking, UPI etc)
through Razorpay which is safe & secure platform of payment available in the market.

3.Shipping/Delivery

Yes we offer Free Shipping (Delivery) all across the India .

We Ship your product as per mentioned address you have entered during checkout.

We ship your products within 1-2 Days.

infishops.com proudly adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

You will be provided tracking ID by us for your package tracking.

Your package is stored at your nearby courier warehouse for 1-2 days within these days we will call you & deliver it to you as per your convenience time.

4.Returns

We accept return as per mention terms & condition in our return policy page.

You can exchange items as per mention terms & condition in our return policy page.

Yes, there is no charges will be deducted for your return.

You must raise a return request by emailing us on [email protected] within 7 days of receipt of your order & as per mention terms & condition in our return policy page.

5.Other Questions

Yes , You can contact us on [email protected] for referral code.

No we only have online store as of now.

No , mostly they are generic brands.