FAQ's
Here are a few of the most common questions our customers ask. To provide you with the best experience, your feedback is always welcome. If you don’t find your answer here, feel free to reach us at support@infishops.com
Q. Is COD (Cash on Delivery) available?
A. Yes, Cash on Delivery is available on most orders.
Q. How long will it take for my items to arrive?
A. Orders usually take a minimum of 2 to 6 business days to arrive. Shipping times may vary depending on product demand and your location.
Q. Is shipping really FREE?
A. Yes, shipping is 100% FREE across India.
Q. Do you provide a refund or return if there’s an issue with the product?
A. Yes, we offer a 5-day return and refund policy. Please refer to our Refund & Return Policy page for complete details.
Q. How long will it take to receive a tracking number?
A. You will typically receive your tracking number within 1–2 business days after placing an order.
Q. Will I receive a confirmation after placing my order?
A. Yes, every customer receives an order confirmation email. (If you don’t receive one within 12 hours, please contact us.)
Q. Who can I contact if I have a problem with my order?
A. You can reach us anytime at support@infishops.com and we’ll be happy to assist you.
Q. How can I pay?
A. We accept all major Debit Cards, UPI, Net Banking, and more. COD is also available in most serviceable locations.
Q. Is checkout safe and secure on this site?
A. Absolutely. We use secure payment gateways to ensure your purchase is safe and protected.
Q. How can I cancel my order?
A. To cancel an order, please email us at support@infishops.com with your order number. (Note: Cancellation requests must be made within 12 hours of placing your order.)